NORTH PADDINGTON
FOOD BANK

North Paddington Food Bank is changing. From 8th November 2021 for an initial eight week period, we will be providing our customers with financial assistance instead of food parcels. Many people are facing a very bleak winter with cuts to benefits, rising fuel costs and great uncertainty. In order to ensure continuity of the excellent service NPFB takes pride in, and to meet the needs of the community, we have taken the bold decision to put food distribution on hold and support our customers in a groundbreaking way, by giving them the money they need.

We have listened to what the community needs and are using this moment as an opportunity to embrace the Cash First model of support. The foodbank is moving away from traditional food aid and putting person centred, 360 degree support at the forefront of our operations.

NPFB will be working closely with charitable partners, other food banks, and Westminster Council to support the community and distribute hardship funds while we integrate our new Head of the Foodbank, recruit into the staff team and whilst doing so, consider how best NPFB can serve the community post-pandemic and into 2022.

We recognise that our traditional ‘hands on’ approach to food aid has benefited the community in many ways and provided opportunities to bring stakeholders together. Please be assured we will continue to make sure nobody in North Westminster goes hungry and play our part in the community. We welcome your views on the changes we are making. You can put these in writing to info@npfoodbank.org.uk and we will do our best to respond as quickly as possible at this busy time. We hope you can support us on this journey.

Please consider donating money instead of food if you can, as we are still in need of funds in order to move forward and continue supporting vulnerable members of our community. Donations can be made through our website here – Donations. Please note, we will be launching a new donation platform very soon as Virgin Money Giving is closing down. We will be in touch with details of this new platform shortly and our website will be updated accordingly once all of the details have been confirmed. We are so grateful for your support.

The North Paddington Foodbank Team

INFORMATION

Click Here To Register as a Referrer

If you are registering and have a referral you want to make straight away, please do so and do not wait for a response from us, we will only contact you if there is a problem with the referral.

Click Here To Refer a Customer

Brent, RBKC and Westminster all also have council referral processes that you can use which are detailed in ‘if you need to use the food bank’ tab.

Please fill out all of this form in order to provide all of the information needed. We can only provide a home delivery when the person cannot afford food, if they can afford food, please find alternative support using the council based services, the details for which are at the top of this page.

If you are passing on a request from someone you are not supporting directly, please only refer the person for 1 week, they will then need further referrals for further packages.

If you are a support worker/adviser to the person being referred and have a more intimate understanding of their situation, you can refer them for more than 1 week.

If your referral needs our urgent attention, please follow it up with a call to 07932 623443 or an email to info@npfodbank.org.uk

If you need to follow-up with any further information, please email info@npfoodbank.org.uk:

IF YOU ARE UNABLE TO AFFORD FOOD

Summary:

The North Paddington Food Bank will require you to have a referral to use the service.

If you have a support worker they can refer you via our website. This could be a social worker, family worker, mental health worker or someone from a community service that helps you regularly. Please note that this does not include carers who visit homes to help with cooking and cleaning.

The foodbank is changing the way we work. Instead of food, the food bank will be issuing some of our customers with texts that enable them to withdraw cash from an ATM. If your support worker thinks this is right for you, then they will be able to refer you via our website. If your support worker does not think this is the best way for you to access help at the moment, they can access a list of other food banks here or from our referral form.

If you do not have a support worker, you can find a list of referral agencies below. You may prefer to speak with your GP or faith leader for a referral. We can help people who are experiencing hardship for up to 6 weeks by issuing a text to withdraw cash from an ATM, as above. We will be asking all our customers to answer questions about their financial situation when they request help from us. This is so we can signpost you to services that ensure you can access all the help and benefits you are entitled to.

We cannot provide long term support. However, we know that some situations are complicated and take time to resolve. We will work with you or your support worker to ensure you have all the help you need as far as possible.

GENERAL REFERRERS: SPECIFIC REFERRERS:
CAB Westminster – Call 0808 278 7834 Age UK – for people over 50yrs – 0203 0045612; 07969 302517
GP surgery Asylum Aid – for recent migrants, asylum seekers, Arabic speakers – call Sylvia – 020 7402 6750 : Mon-Wed:10-3pm ; volunteer.derryhouse@asylumaid.org.uk
Cardinal Hume Centre – Call between 09:30 and 13:30, Mon-Fri on 0207 227 1673; or email info@cardinalhumecentre.org.uk Shelter Westminster – For people with housing difficulties – call 0344 515 1540 between the hours of 9:30am – 6:00pm, Monday to Friday
Z2K – 020 7259 0801 HomeStart – For Families with babies and young children – 020 7724 1345; 07808 521 702
Nucleus Legal Advice Service Call between 10am – 4pm Monday – Friday 020 7373 4005 or email info@nucleus.org.uk Free Benefits, Debt, Housing and Employment Law Advice The Passage – For people who are homeless – 020 7592 1850
Carers Network – for unpaid carers- 020 8960 3033
Community mental health teams and social services; 020 7266 9500
Turning Point & DAWS – 020 7437 3523

More North Paddington Food Bank Referrers

Advance Charity angelou@advancecharity.org.uk 020 8741 7008
Advice for renters info@advice4renters.org.uk 0207 624 4327
Age Uk Westminster enquiries@ageukwestminster.org.uk 020 3004 5610
Avenues youth project hello@avenues.org.uk 020 8969 9552
Beethoven Centre beethovencentre@a2dominion.co.uk 020 8825 1067
Cardinal Hume Centre info@cardinalhumecentre.org.uk 020 7227 1673
Care4Calais clare@care4calais.org 020 7227 1673
Carers Network info@carers-network.org.uk 020 8960 3033
Central and NW London NHS 020 7266 9700
Centrepoint 0808 800 0661
Club Drug Clinic clubdrugclinic.cnwl@nhs.net 020 3317 3000
Community Living Well cnw-tr.clw@nhs.net 020 3317 4200
Crisis london@crisis.org.uk 0300 636 1967
Debt Free London 0800 808 5700
Essendine Primary School office@essendine.org.uk 0203 329 0201
Fitzrovia centre info@fitzroviacentre.org 020 7580 8680
Freedom from Torture clinicaladmin@freedomfromtorture.org 020 7697 7777
Glass Door Homeless Charity info@glassdoor.org.uk 020 7351 4948
Grand Union Health Centre grandunion@nhs.net 020 7286 1231
Hestia info@hestia.org 020 7378 3100
Insight Westminster insight@humankindcharity.org.uk 020 8960 5510
Jesuit refugee service 020 7488 7310
Jesus Centre Trust london@jct.charity 0207 637 0600
Kilburn Primary Care Co-op kilburn.co-op@nhs.net 0333 321 2084
King Georges Hostel (homeless) 020 4509 8373
LAWRS info@lawrs.org.uk 0808 145 4909
LDN London westminstersociety@wspld.org 020 8968 7376
LDN London (Formerly Westminster Society) hello@ldnlondon.org 020 8968 7376
Lisson Grove Health Centre 020 3370 1940
London Irish Centre info@londonirishcentre.org 0207 916 2222
Lookahead getintouch@lookahead.org.uk 0333 010 4600
Mental Health Services 020 7266 9700
Midaye Somali community development Network 020 8969 7456, 07593440944
Migrants Organise info@migrantsorganise.org 020 8964 4815
Mind, Brent Wandsworth and Westminster admin@bwwmind.org.uk 020 7259 8100
Network homes customerservice@networkhomes.org.uk 0300 373 3000
Newton Medical Centre newtonmedical@nhs.net 020 7229 4578
Notting Hill Genesis 0203 815 0517
Notting Hill Genesis involvement@nhg.org.uk 033 3000 3000, or contact housing officer
Nova New reception@novanew.org.uk 020 8960 2488
Paddington Arts Centre info@paddingtonarts.org.uk 020 7286 2722
Prisoners Abroad info@prisonersabroad.org.uk 0808 172 0098
RBKC social services socialservices@rbkc.gov.uk 020 7361 3013
Red Cross contactus@redcross.org.uk 0808 196 3651
Refuge (safety of women and children) helpline@refuge.org.uk 020 7395 7700
Refugee Council info@refugeecouncil.org.uk 020 7346 6700
Refugee Council infoline@refugeecouncil.org.uk 080 8196 7272
Riverside Speak to housing officer or key worker
Roman Catholic Parish of Bayswater bayswater@rcdow.org.uk 020 7229 0487
SASH London info@SASHLondon.org 020 7851 2955
Solace Women’s Aid info@solacewomensaid.org 0808 802 5565
South Kensington and Chelsea Community Mental Health Team sen@rbkc.gov.uk 07971 625922
South Westminster community mental health hub cnwl.westendpcn@nhs.net 0207 8544 327
St James Church Sussex Gardens admin@stjamespaddington.org.uk 020 7262 9976
St Lukes and Christchurch Chelsea 020 7351 7365
St Mark’s Hamilton Terrace vicar@stmarks.london 0779 4113782
St Peter’s C of E Primary School office@stpeterscm.co.uk 020 7186 0082
Stonewall Housing info@stonewallhousing.org 020 7359 5767
Thames reach enquiries@thamesreach.org.uk 020 7702 4260
The Church of the Holy Apostle pimlico@rcdow.org.uk 020 7834 6965 between 10am and 2pm
The Clement James centre reception@clementjames.org 2012218810
The connection at St. Martin’s info@cstm.org.uk 020 7766 5544
The Elgin Clinic 020 7286 0747
Together with Migrant Children hello@togethermigrantchildren.org.uk 01865 528 658
Trailblazers Mentoring info@trailblazersmentoring.org.uk 0800 193 4046
Uk Government Probation Service london.probationtaskforce@justice.gov.uk 0300 047 6325
Veteran’s Aid info@veterans-aid.net 020 7828 2468
Victim Support 08 08 16 89 111
Walterton and Elgin Community Housing / Robinson Wilson Solicitors enquiries@robinsonwilsonsolicitors.co.uk 0208 964 3913
Wellington Health Care Centre sms.wellingtonhealthcentre@nhs.net 0207 7223 382
West Hampstead Women’s Centre info@whwc.org.uk 020 7328 7389
West London Day Centre 020 7569 5900
West London Victim Support 0808 168 9291
Westminster Adult Social Care adultsocialcare@westminster.gov.uk 0207 641 2500
Westminster Children’s services accesstochildrensservices@westminster.gov.uk 020 7641 4000
Westminster Council www.westminster.gov.uk/contact-us 0207 641 2500
Westminster Housing Services housing.enquiries@westminster.gov.uk 0800 358 3783
Westminster Integrated Gangs and Exploitation Unit integratedgangsunit@westminster.gov.uk 0797 1920 552
Women and Girl’s network 020 7610 4678
Woodfield Trauma service 020 7266 9575
Wytham Hall enquiries@wythamhall.co.uk 0207 289 1978

If you need help paying for food and cannot go to the shops yourself. You, or your referrer, may want to organise a volunteer shopper to help you. Westminster Connects can help find a suitable person. You or your referrer can contact them by emailing:
westminsterconnects@westminster.gov.uk

You may also want to try:

Morrisons Doorstep Delivery Service
Call 0345 611 6111, to place an order choose option 5

Co-op shopping service
Call 0800 029 4592 between 9am and 8pm

If you are on a low income and need longer term support affording food, you or your referrer may wish to use The Westbourne Park Food Pantry on Thursdays or The Abbey Centre Pantry on Wednesday and Friday mornings where subscribers can access about £20 of food for a £5 fee

A comprehensive list of local foodbanks can be found here. We are also working closely with The Granville Community Kitchen.

Morrisons Doorstep Delivery Service
Call 0345 611 6111, to place an order choose option 5

Co-op shopping service
Call 0800 029 4592 between 9am and 8pm

Westway Community transport, for low cost or free door to door transport
Westway CT https://westwayct.org.uk/
Call 020 8964 4928.

If you have children under 4 years, you can now apply for Healthy Start Vouchers without the signature of a health visitor
Healthy start – https://www.healthystart.nhs.uk/

If you live in South Westminster, you can access the Westminster chapel Food Bank through a referral from Westminster CAB (above) 0r the
Cardinal Hume Centre https://www.cardinalhumecentre.org.uk/

We can refer clients for face to face advice from:

Westminster CAB
Shelter
Age UK Westminster (home visits for over 65 yrs)

We can refer clients for advice over the phone to

Age Uk Westminster (Over 50yrs)
Nucleus debt / employment / housing legal advice
Shelter
Z2K
Cardinal Hume Centre (families and young people)
Homestart (Volunteer support for parents with children under 5 yrs)
Shine London (advice on fuel costs)

Please note, this is not an exhaustive list of our charitable partners. We will approach each household individually and listen to what support they specifically need and how it can best be delivered.

You can contact the food bank on 07952 616 352 or info@npfoodbank.org.uk

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FINANCIAL INFORMATION

CONTACT

North Paddington Food Bank

57 Goldney Road
London, W9 2AR

T: 07932 623443
E: info@npfoodbank.org.uk

Charity No. 1165272

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